These 16.5 minutes might just change your life! We really need to replace the noun, inclusion, with the verb, include.

As you watch the video, relate what happens during the teleconference to your organization.

• Pressure from the top to perform
• A change from adequate or abundant resources to cost containment and stretched resources
• Competing interests of multiple stakeholders
• Decisions taken from a “management” perspective
• Not being truly heard
• Avoidable problems